Song Fa Membership Rewards

Song Fa Membership Rewards

01 Sep, 2020

We have launched our very own #SONGFABKT membership rewards program! 🎉

 

Join us as a member today and start earning 5% cashback on all orders*. Song Fa membership is free and available at all outlets. Simply visit your favourite outlet and our staff will assist you!

 

MEMBERSHIP

How do I become a member?

Visit any of our outlets and our staff will assist you with the registration process

 

Is there a membership fee?

Membership is free!

 

How do I view my membership and account information?

Visit www.advocado.me and log in with your registered mobile number and you will be able to view your cashback credits

 

Is there an expiry for membership?

There is no expiry for membership. However, cashback credits have an expiry of 365 days from the date of your last transaction earned

 

CASHBACK

How do I earn cashback?

5% cashback earning is valid for dine in, takeaway and retail products purchased in-store.

 

I purchased retail products from online (Shopee, Lazada, direct order). Am I entitled to cashback?

No. Only purchase of retail products from outlets are applicable for cashback earning and redemption.

 

I ordered Song Fa delivery (Oddle, GrabFood, Foodpanda etc). Am I entitled to cashback?

No. Delivery orders from Oddle and other third party delivery partners are not applicable for cashback earning and redemption

 

I would like to use a cash voucher. How will the cashback earning be like?

If Cash Vouchers are used, cashback will be earned on the amount after the usage of cash vouchers

 

    How do I redeem cashback?

    During payment at cashier, log into your Advocado account and you will see your total cashback credits earned. Please inform our cashier on the amount of credits you wish to redeem, and enter your 4-digit verification pin

     

    Is there an expiry for cashback?
    Cashback credits will expire 365 days from the last transaction earned

    I have cash vouchers (Mall / Song Fa). Can I use it and redeem cashback at the same time?
    Yes, you can

     

    TERMS AND CONDITIONS:

    5% Cashback

    • Valid for dine in, takeaway and retail products purchased in-store
    • Cashback is valid 365 days from date of issue
    • Not valid in conjunction with other promotions / discounts / privileges and vouchers (except for Mall Vouchers, Song Fa Cash vouchers. Cashback will be based on amount after voucher usage)

     

    $5 Welcome Voucher (September Exclusive)

    • Valid with a minimum spend of $30 on your next day visit.
    • 1 voucher redemption per member, no splitting of bills.
    • Not valid in conjunction with other promotions / discounts / privileges and vouchers (except for Mall Cash Vouchers, Song Fa Cash Vouchers).

    Management reserves the right to amend the terms and conditions without prior notice.