Song Fa Membership Rewards

Song Fa Membership Rewards

01 Sep, 2020

We have launched our very own #SONGFABKT membership rewards program! 🎉
 
Join us as a member today to start earning 5% cashback on all orders* and receive a $5 Welcome Voucher*. Song Fa membership is free and available at all outlets. Simply visit your favourite outlet and our staff will assist you, or become a member here!
 
MEMBERSHIP
How do I become a member?
Visit any of our outlets and our staff will assist you with the registration process, or click here to register
 
Is there a membership fee?
Membership is free!
 
What are the benefits?
All newly registered members will automatically receive the following:
• 5% Cashback on all orders
• $5 Welcome Voucher
Please refer to T&Cs for respective benefits below
 
How do I view my membership and account information?
Visit www.advocado.me and log in with your registered mobile number and you will be able to view your cashback credits
 
Is there an expiry for membership?
There is no expiry for membership. However, cashback credits have an expiry of 365 days from the date of your last transaction earned
 
CASHBACK
How do I earn cashback?
5% cashback earning is valid for dine in, takeaway and retail products purchased in-store.
 
I purchased retail products from online (Shopee, Lazada, direct order). Am I entitled to cashback?
No. Only purchase of retail products from outlets are applicable for cashback earning and redemption.
 
I ordered Song Fa delivery (Oddle, GrabFood, Foodpanda etc). Am I entitled to cashback?
No. Delivery orders from Oddle and other third party delivery partners are not applicable for cashback earning and redemption
 
I would like to use a cash voucher. How will the cashback earning be like?
If Cash Vouchers are used, cashback will be earned on the amount after the usage of cash vouchers
 
    How do I redeem cashback?
    During payment at cashier, log into your Advocado account and you will see your total cashback credits earned. Please inform our cashier on the amount of credits you wish to redeem, and enter your 4-digit verification pin
     
    Is there an expiry for cashback?
    Cashback credits will expire 365 days from the last transaction earned
     
    I have cash vouchers from the mall. Can I use it and redeem cashback at the same time?
    Yes, you can.
     
    I have cash vouchers from Song Fa (Birthday Voucher, Welcome Voucher, Song Fa Voucher). Can I use it and redeem cashback at the same time?
    No, Song Fa vouchers are not stackable with redemption of cashback. However, you can earn cashback from the remaining amount after voucher usage.
     
    TERMS AND CONDITIONS:

    Using 5% Cashback

    • Valid for dine in, takeaway and retail products purchased in-store
    • Cashback is valid 365 days from date of issue
    • Not valid in conjunction with other promotions / discounts / privileges and vouchers (except for Mall Vouchers)
    • Cashback will be based on amount after voucher usage)
       

      Using $5 Welcome Voucher

      • Valid with a minimum spend of $30 on your next day visit
      • Valid for 90 days
      • 1 voucher redemption per member, no splitting of bills
      • Not valid in conjunction with redemption of cashback
      • Not valid in conjunction with other promotions / discounts / privileges and vouchers (except for Mall Vouchers)
         

        Using $5 Birthday Voucher *Complete Members Only*

        • Only applicable for members who have completed all fields in their profile (including birthday) on the membership portal. Click here to complete your profile: https://advo.io/xlxJoA
        • Completion of profile must take place at least 2 days before your birthday month
        • Birthday Voucher will be automatically loaded into your account 1 day before the birthday month
        • Voucher must be redeemed within the birthday month
        • 1 voucher redemption per member, no splitting of bills
        • Only earning of cashback is allowed when using Birthday Voucher
        • Not valid in conjunction with other promotions / discounts / privileges and vouchers (except for Mall Vouchers. Cashback is calculated based on the amount after voucher usage.)
        • Valid for dine-in, takeaway and retail products purchased in-store, no minimum spend is required
          Management reserves the right to amend the terms and conditions without prior notice.